Senior Business Analyst - SAP Learning & Training (HR Systems)

Position Overview

The Senior Business Analyst / Senior Lead is responsible for leading the business analysis, solution design, implementation, enhancement, and operational support of enterprise Learning and Training Systems. The incumbent serves as a trusted advisor to stakeholders and drives digital learning transformation initiatives that improve workforce capability development, certification management, and employee learning experiences.

Role & Responsibilities

Business Analysis & Functional Leadership

Serve as the lead functional consultant and subject matter expert for Learning Management Systems

Lead stakeholder workshops to gather business requirements and define future-state processes

Analyze training operations, certification management, compliance tracking, and learning workflows

Develop business cases and solution recommendations for learning transformation initiatives

Drive continuous improvement and process automation initiatives

Learning Systems Management

Lead implementation and support of LMS platforms, including SAP SuccessFactors Learning or equivalent solutions

Support curricula management, learning assignments, certification tracking, and reporting

Partner with training and HR teams to optimize learning administration processes

Ensure data quality, reporting accuracy, and compliance requirements are met

Support integration with HR, talent, and workforce systems

Project & Vendor Management

Lead enhancement projects, upgrades, and implementation initiatives

Manage vendors and service providers responsible for LMS delivery and support

Monitor project delivery, risks, timelines, budgets, and quality metrics

Drive release management and deployment activities

Quality Assurance & Governance

Lead SIT, UAT, and production verification activities

Establish governance for learning data, compliance reporting, and audit requirements

Support issue resolution and service improvement initiatives

Requirements

Education & Experience

Bachelor's Degree in Computer Science, Information Technology, Information Systems, Business, or related discipline

Minimum 8 to 10 years of experience supporting enterprise Learning Management Systems and HR applications

Experience leading system implementation and enhancement projects

Technical Competencies

Strong knowledge of SAP SuccessFactors Learning or equivalent LMS platforms

Understanding of workforce learning, compliance, certification, and training administration processes

Experience with HR system integrations and reporting solutions

Knowledge of SDLC, Agile, and Waterfall delivery methodologies

Preferred Qualifications

SAP SuccessFactors Learning certification or equivalent Learning Management System certification

Experience supporting healthcare, government, or large enterprise environments is advantageous

Experience with digital learning, e-learning platforms, and learning analytics

Apply Now

NOTE: It only takes a few minutes to apply for a meaningful career in HealthTech - GO FOR IT!!

LI-SYNX32