Systems Engineer

Systems Engineer (Workplace M365)

1-Year Contract | Central Location

We are seeking a Systems Engineer (Workplace M365) to support modern workplace operations for a leading enterprise in a managed services environment. You will help create a seamless and productive work experience by deploying, troubleshooting, and managing workplace technologies, with a focus on cloud services and endpoint management.

Key Responsibilities Provide 2nd and 3rd level technical support for end users across software/applications, hardware, and network issues

Respond to and resolve service desk tickets efficiently and within agreed timelines

Monitor endpoint management tools and address alerts proactively

Assist with installation, configuration, and maintenance of IT equipment and workplace software

Set up and configure workstations for new hires (including software installation and peripherals)

Perform regular maintenance and updates to ensure optimal performance and security

Collaborate with IT teams and business stakeholders to resolve complex technical issues

Communicate clearly with users to understand needs and provide practical solutions

Requirements Diploma or Bachelor's degree in IT, Computer Science, or related field

5+ years of experience in end-user computing / workplace support / similar roles

Familiarity with cloud technologies (e.g., Microsoft 365, Azure, AWS )

Strong knowledge of Windows and macOS environments

Experience with endpoint management solutions such as SCCM, Intune, Ivanti or similar

Familiarity with VDI technologies (e.g., VMware Horizon, Microsoft Cloud PC, Workspace ONE, Citrix)

Good understanding of network fundamentals (TCP/IP, DNS, DHCP)

Strong troubleshooting skills and customer-focused mindset

Able to work independently and collaboratively as part of a team

Certifications Preferred: CompTIA A+, Microsoft 365 Fundamentals, Microsoft Endpoint Administrator Associate

Advantage: Azure Administrator Associate, Microsoft Certified: SharePoint, AWS Cloud Practitioner / AI Practitioner (or equivalent)

Additional Skills (Advantage) SharePoint, Microsoft Purview, DLP, Microsoft Defender, AWS Connect

Automation using Power Automate

Scripting with PowerShell

ITIL Foundation (V3/V4)

Mobile Device Management (MDM) experience

How to Apply: Interested applicants, please click on the 'Apply Now' to submit your updated resume.

Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.

Ahmad Ilyas bin Azhari

Consultant – IT & Digital

EA Personnel No: R24123184

Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248