Cloud Migration Technical Lead

The Cloud Migration Technical Lead is a senior engineering role responsible for leading end-to-end Virtual Machine migration initiatives from on-premise environments to Microsoft Azure. This role ensures all migration workstreams are integrated into a cohesive delivery model covering assessment, migration execution, validation, cutover, and stabilization.

In addition, the role operates within a managed services environment, providing advanced (L4) technical support for complex escalations, ensuring continuous service availability, and driving operational excellence across multi‑technology domains including cloud, networking, security, and infrastructure.

Key Responsibilities

Cloud Migration Leadership & Delivery

Lead end-to-end VM migration activities from on-premise to Azure using tools such as Azure Migrate.

Plan and execute migration strategies including rehost, replatform, and modernization approaches.

Ensure all migration phases (assessment, design, execution, validation, cutover, and stabilization) are delivered cohesively.

Identify dependencies, risks, and mitigation strategies from migration workloads.

Provide technical assurance, governance, and escalation support throughout the migration lifecycle.

Collaborate with application, infrastructure, and business teams to align migration outcomes with business objectives.

Cloud & Infrastructure Engineering

Design and implement Azure Virtual Machine environments and hybrid networking solutions.

Support infrastructure modernization initiatives including DR, backup, and high availability solutions.

Ensure best practices in performance, scalability, security, and cost optimization.

Advanced Technical Support & Operations

Work independently with general direction to resolve escalated incidents and service requests within SLA timelines.

Provide fourth-level support for complex incidents and perform deep root cause analysis.

Proactively monitor, identify, and resolve issues before they impact services.

Act as an escalation point for critical client and business‑impacting incidents.

Maintain accurate and timely ticket updates, ensuring proper documentation of resolution activities.

Service Delivery & Process Excellence

Ensure delivery of contracted managed services outcomes and continuous service improvement.

Support, track, and document change implementation activities.

Proactively identify opportunities for automation and operational optimization.

Perform quality audits across processes, service experience, and ticket management.

Contribute to disaster recovery planning, testing, and execution.

Collaboration, Leadership & Knowledge Sharing

Communicate effectively with cross‑functional teams and stakeholders to ensure seamless service delivery.

Mentor and coach L1–L3 engineers, sharing knowledge and driving technical capability uplift.

Support project delivery activities within the technology domain as required.

Act as a subject matter expert across cloud and infrastructure domains.

Required Skills & Qualifications

8–12 years of overall IT infrastructure and project delivery experience.

Minimum 4+ years of hands‑on experience in Azure migration projects.

Strong expertise in:

Azure Migrate and Azure Virtual Machines

Windows and Linux server migration

Hybrid networking and connectivity

Infrastructure modernization (DR, backup, HA)

Migration governance and delivery frameworks

Proven experience in large‑scale enterprise migration projects.

Strong troubleshooting skills across multi‑domain environments (cloud, networking, security, compute).

Experience working within ITIL‑based service management environments.

Key Competencies

Strong stakeholder management and communication skills.

Ability to operate effectively in high‑pressure, complex environments.

Proactive problem‑solving and analytical thinking.

Strong client service orientation and focus on delivering value.

Ability to lead, mentor, and influence technical teams.

Qualifications and Certifications

Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

Preferred certifications:

Microsoft Certified: Azure Solutions Architect Expert

Azure Administrator / Azure Migration certifications

VMware, Networking (CCNP/CCIE), or Security certifications (CISSP, etc.)

Additional certifications across cloud, infrastructure, and enterprise platforms are advantageous.

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