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TRINITY CONSULTING SERVICES PTE. LTD.

Singapore / Global

Salesforce Architect

Job Description

Minimum 7-10 years of hands‑on Salesforce experience, with demonstrated experience in an architect or Technical Lead capacity

Strong expertise in Service Cloud (case management, omni‑channel, knowledge, and entitlements)

Hands‑on experience with Public Sector Solutions (PSS) or comparable regulated‑industry Salesforce implementations

Proven expertise in OmniStudio (OmniScripts, FlexCards, DataRaptors, IntegrationProcedures)

Strong command of Apex, Lightning Web Components (LWC), Flow, and core platformarchitecture (security model, governor limits, sharing/visibility)

Demonstrated experience designing and delivering system integrations (REST, middleware, identity/SSO provisioning)

Track record of leading squads/teams to deliver projects on time and within scope

Proven experience delivering large‑scale, complex Salesforce programs

Strong stakeholder management and communication skills—able to translate technicalconcepts for non‑technical audiences

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