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ITCAN PTE. LIMITED

Singapore / Global

Junior Desktop Support Engineer

Job Description

ITCAN PTE. LIMITED is seeking a Desktop Engineer to provide first-level desktop and end-user support for incidents and service requests on onsite channels. You will troubleshoot Windows OS, MS Outlook, hardware, and mobile devices, while maintaining ticket ownership and clear communication with users.

Freshers are welcome and basic networking knowledge is a plus. This role emphasizes customer service, timely updates, and adherence to IT procedures and security guidelines.

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