#EG Solution Architect (Ivalua)

Company Description

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

We are seeking an experienced

E-Procurement (Ivalua) Solution Architect

to join our team in Singapore. This role will primarily focus on

delivery and billable project work

while providing

pre-sales solution design and tender support

for Government, Telecommunications, and Enterprise clients across Singapore and Australia markets.

As an Ivalua Solution Architect, you will be responsible for designing, implementing, and delivering procurement solutions that drive business value for our clients. You will work closely with cross-functional teams, client stakeholders, and our regional delivery centres to ensure successful project outcomes.

What will you do?

Solution Delivery (Primary Focus)

Project Implementation & Architecture

Lead the design and implementation of Ivalua procurement and supply chain solutions for Government, Telecommunications, and Enterprise clients

Develop detailed architectural documents, solution designs, and technical specifications that deliver measurable business value

Configure and customise Ivalua modules including Sourcing, Contract Management, Supplier Management, Procure-to-Pay, and Spend Analysis

Ensure solutions align with client business requirements, industry best practices, and regulatory compliance standards

Conduct system integration with ERP systems (SAP, Oracle, etc.), financial systems, and third-party applications

Lead technical workshops with client teams to gather requirements, validate designs, and facilitate knowledge transfer

Quality Assurance & Delivery Excellence

Ensure deliverables consistently meet agreed quality standards, timelines, and service levels

Conduct solution testing, user acceptance testing (UAT) coordination, and performance optimization

Provide technical leadership and guidance to project teams throughout the implementation lifecycle

Troubleshoot complex technical issues and provide timely resolution

Document solution architecture, configuration guides, and operational procedures

Knowledge Transfer & Capability Building

Build knowledge transfer and training into delivery milestones to ensure clients can operate and maintain solutions independently

Conduct enablement sessions and workshops for client teams and internal stakeholders

Mentor junior team members and contribute to building Ivalua competency within NCS

Develop reusable components, templates, and accelerators to improve delivery efficiency

Pre-Sales & Business Development (Secondary Focus)

Solution Design & Proposal Development

Participate in pre-sales activities including client meetings, requirement gathering, and solution presentations

Develop compelling technical proposals and solution architectures that address client business challenges

Estimate effort, resources, and timelines required to deliver proposed solutions

Articulate solution alternatives in terms of cost, benefit, and risk where multiple options exist

Conduct Proof-of-Concepts (POCs) to demonstrate technical feasibility and showcase NCS capabilities

Tender & Bid Support

Review and respond to tender specifications and RFPs for E-Procurement-related opportunities

Collaborate with Account Managers, Bid Managers, and internal stakeholders to develop competitive proposals

Provide technical clarifications during tender evaluation and client presentations

Support pricing and commercial discussions with accurate technical sizing and scope definition

Attend internal reviews and provide input on solution design, implementation approach, and risk mitigation

Stakeholder Engagement

Build and maintain strong relationships with clients, understanding their business goals and technology roadmaps

Engage with Ivalua product teams and partners to stay current on platform capabilities and roadmap

Identify opportunities for service expansion, solution enhancement, and business growth

Represent NCS at industry events, client forums, and Ivalua community gatherings

Qualifications

An Ideal Candidate Should Possess:

Bachelor's degree in Computer Science, Information Systems, Business Administration, Supply Chain Management, or related field

Relevant professional certifications are advantageous

Minimum

8 years

of hands-on experience implementing

e-procurement solutions

such as Coupa, GEP, Zycus, SAP Ariba, or similar platforms.

Minimum

5 years

of hands-on experience implementing

Ivalua , which is a

mandatory

requirement.

Proven track record

of delivering at least 2 full lifecycle Ivalua implementations

Experience working with

Government, Telecommunications, and/or Enterprise clients

in Singapore, Australia, or APAC region

Strong understanding of procurement processes including Source-to-Contract, Procure-to-Pay, Supplier Management, and Spend Analytics

Experience integrating Ivalua with ERP systems (SAP, Oracle, Microsoft Dynamics) and other enterprise applications

Demonstrated ability to lead solution architecture, design, and delivery for complex, multi-module implementations

Ivalua L3 Functional and Technical Certified (preferred)

Willingness to travel internationally (up to 10% annual travels to India (Pune) for collaboration, knowledge sharing, and delivery coordination)

Technical Skills

Ivalua Platform Expertise:

Deep knowledge of Ivalua modules: Sourcing, Contract Management, Supplier Management, Procure-to-Pay, Spend Analysis

Proficiency in Ivalua configuration, workflow design, form customization, and reporting

Experience with Ivalua integration frameworks, APIs, and data migration tools

Integration & Technical Architecture:

Strong understanding of integration patterns, middleware, and API technologies (REST, SOAP, Web Services)

Experience with data migration, ETL processes, and data quality management

Familiarity with cloud platforms (AWS, Azure, Google Cloud) and hybrid cloud architectures

Complementary Technologies:

Knowledge of ERP systems (SAP MM/PM/WM, Oracle Procurement, Microsoft Dynamics)

Understanding of database technologies (SQL, Oracle, PostgreSQL)

Familiarity with reporting and analytics tools (Power BI, Tableau, SAP Analytics Cloud)

Soft Skills & Competencies

Client Engagement:

Excellent stakeholder management and client-facing skills with ability to build trusted advisor relationships

Communication:

Strong written and verbal communication skills; ability to articulate complex technical concepts to both technical and business audiences

Problem-Solving:

Analytical mindset with ability to translate business requirements into effective technical solutions

Leadership:

Proven ability to lead cross-functional teams and mentor junior consultants

Collaboration:

Experience working in agile, collaborative environments with distributed teams

Adaptability:

Comfortable working in fast-paced, dynamic environments with changing priorities

Cultural Sensitivity:

Ability to work effectively across diverse cultures and geographies (Singapore, Australia, India)

Preferred Qualifications

Experience working with

Government agencies

and understanding of public sector procurement regulations and compliance requirements

Knowledge of

Telecommunications industry

procurement processes and supply chain operations

Experience with

multi-cloud environments

and modern application architectures

Exposure to

AI/ML technologies

and their application in procurement and supply chain optimization

Additional Information

Why Join NCS?

Grow with Us

Work on cutting-edge AI products that shape the future of technology

Collaborate with talented, passionate teams across research, engineering, and design

Access continuous learning opportunities and career development pathways

Make an Impact

Transform AI research into products that solve real problems for clients and users

Drive innovation in a leading Technology Services Firm with regional presence

Contribute to building a better future through responsible, human-centred AI

Thrive in Our Culture

Experience a human-to-human approach where relationships and collaboration matter

Be part of Team NCS, where bold ideas meet practical execution

Enjoy a supportive environment that values diversity, inclusion, and respect

We are driven by our AEIOU beliefs-Adventure, Excellence, Integrity, Ownership, and Unity and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about

and visit our LinkedIn career site.

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