Project Coordinator

Job Summary

The Project Analyst will support administrative, data, and functional activities throughout the client's system implementation lifecycle. You will assist the Project Lead in tracking timelines, coordinating project execution, resolving basic system issues, and maintaining accurate master data documentation.

Responsibilities

Gather and document user requirements and system specifications to support project clarity and execution

Prepare test scenarios, test cases, and system documentation in collaboration with the Project Lead and Chief of Staff

Coordinate project meetings, reserve rooms, record minutes, and follow up on action items to ensure timely progress

Maintain master data, generate reports, and update dashboards to provide accurate project insights

Provide administrative support for project-related tasks to facilitate smooth operations

Track project deliverables and update schedules promptly to monitor progress against timelines

Liaise with end users and vendors to resolve assigned tasks and maintain communication flow

Deliver first-level support to end users by troubleshooting basic system issues and escalating complex problems to third-party vendors

Assist in developing and updating Standard Operating Procedures (SOPs) and user guides to enhance user understanding

Adapt to diverse ad-hoc duties as assigned to support dynamic project needs

Required competencies and certifications

Diploma in Business Analytics or equivalent qualification

Proficiency in MS Office applications including Excel, Word, and PowerPoint

Strong attention to detail with a quality-focused mindset

Excellent analytical and problem-solving skills

Effective communication, interpersonal, and presentation skills

Ability to work independently and collaboratively, managing multiple tasks under tight deadlines

Self-motivated with a proactive approach and eagerness to learn

Preferred competencies and qualifications

Familiarity with data analysis tools such as Power Automate, Power Query, SQL, and Python

Chan Chee Meng

EA 07C3069/R1110620