Associate Engineer: 24/7 IT & Networking Support

Job Description

Singtel Networks in Singapore is seeking a Service Desk Associate to provide timely support to end-users via phone and email, serving as the first contact and assisting in initial problem diagnosis with effective solutions. Documentation is mandatory in the ticketing system and coordination with other teams is required to escalate unresolved issues.

The role requires a IT/related degree, strong communication, and a customer-focused mindset; no prior experience is necessary.

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SINGAPORE TELECOMMUNICATIONS LIMITED

Associate Engineer: 24/7 IT & Networking Support

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