Solution Architect

Functions/Responsibilities:

1. Solution Architecture & Design

Design and architect end-to-end Citrix solutions that meet customer requirements for performance, security, scalability, and cost efficiency.

Translate business and technical requirements into deployable, high-quality architectures aligned with best practices.

Participate in deep architectural discussions to ensure solutions are fit for purpose and ready for successful implementation.

2. Pre-Sales & Commercial Support

Act as the Subject Matter Expert to Sales Teams and Business Partners throughout the sales lifecycle.

Support pre-sales engagements including solution design, technical presentations, workshops, and proposal development.

Contribute to deal strategy and support successful opportunity closure.

3. Solution Offerings & Services Design

Design complete solution offerings, including professional services, support, and enablement programs (training, workshops).

Define solution components, scope of work, deliverables, effort estimation.

4. Implementation & Delivery Oversight

Lead Proof of Concepts (POCs)

Support delivery teams by resolving technical challenges and ensuring alignment with the approved architecture.

5. Documentation & Continuous Improvement

Develop and maintain clear architecture, solution, and design documentation to support sales and delivery teams.

Stay current with Citrix technologies and industry best practices, driving continuous improvement and innovation.

Performance Requirements:

Minimum 10 years of experience in EUC solutions, with certification in Citrix technologies, and comfortable engaging with senior executives and key stakeholders.

Strong hands-on and architectural expertise in Citrix technologies (e.g. Citrix Virtual Apps and Desktops, Citrix ADC / NetScaler, Citrix Cloud).

Proven ability to support sales-led and partner-driven engagements, acting as a Subject Matter Expert.

Strong understanding of virtualization, security, and hybrid or cloud environments.

Deliver complete, accurate, and up-to-date architecture designs and technical documentation aligned with best practices and client requirements.

Resolve critical technical issues and provide clear root cause analysis with corrective actions.

Work effectively with internal teams, channels, and stakeholders to ensure alignment and successful delivery.

Education or Qualification:

At least a Bachelor's Degree in Information Technology, Computer Science, Engineering, or a related discipline (or equivalent practical experience).

Minimum 10 years of prior experience in Citrix solution architecture, design, and enterprise delivery, with the ability to engage confidently with senior executives and key stakeholders.

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