Sr. Network Engineer

Job Description

Role - Sr. Network Engineer

4+ years work experience in networking (Cisco Catalyst Switch, Cisco Router)

Manning of Network Support Desk

Manage shift operations - Break rotation, tardiness, SOPs are followed

Point contact for issues happening within his/her shift

Highlight any key shift issues or areas for improvement and provide recommendations on how to improve

Perform Network monitoring and fault rectifications of all detected alerts

Ensuring daily checklist are completed timely and correctly

Attending to Service/Change Requests

Manage escalation in accordance to defined process

Liaise with service providers ensuring third party/supplier faults are cleared in a controlled and timely manner

Required (one or more of the following):

Certifications such as CCNP/ CCIP/CCSP/ CCIE/ JNCA /ITILV3 and other relevant IT industry certificates

EEO Statement

All your information will be kept confidential according to EEO guidelines.

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Sr. Network Engineer

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