VP, Application Development

Singlife is a leading homegrown financial services company, offering consumers a better way to financial freedom. Through innovative, technology-enabled solutions and a wide range of products and services, Singlife provides consumers control over their financial wellbeing at every stage of their lives.

In addition to a comprehensive suite of insurance plans, employee benefits, partnerships with financial adviser channels and bancassurance, Singlife offers investment and advisory solutions through its GROW with Singlife platform. It also offers the Singlife Account, a mobile-first insurance savings plan.

Singlife is the exclusive insurance provider for the Ministry of Defence, Ministry of Home Affairs and Public Officers Group Insurance Scheme. Singlife is also an official signatory of the United Nations Principles for Sustainable Insurance and the United Nations-supported Principles for Responsible Investment, affirming its commitment to finding a better way to sustainability.

The merger of Aviva Singapore and Singlife was announced in September 2020 and created one of the largest homegrown financial services companies in Singapore in a deal valued at S$3.2 billion. It was the largest insurance deal in Singapore at the time. Singlife was subsequently acquired by Sumitomo Life in March 2024, one of Japan's leading life insurers, which valued Singlife at S$4.6 billion, making the transaction one of the largest insurance deals in Southeast Asia.

Purpose

The Lead Engineer performs analysis, rectification, development and technical governance for applications components and will be accountable for the maintenance, quality of code, and compliance to standards within the platform. Accountabilities include but not limited to:

Analysis, development, implementation & support of

Digital and back-office FI related platforms (e.g digital channel, back office / admin).

Automated unit testing of the deliverable

Any other form of integration

In accordance of agreed digital/platform strategy, standards and governance for a business unit, project, program, platform or feature team

Defining technical specifications of solutions in accordance with the agreed digital/platform strategy incorporating non functional requirement such as, security, and system performance and Engineering best practices

Driving continuous improvement through technical and process innovation to optimize the way we deliver to our customers, promoting ways to leverage business benefit at every opportunity

Responsibilities

Nature of Work

Hands-on engineering: own high risk components, review MR

Design and Architecture:

Responsible for system low level design including infrastructure

Ensure non functional requirements are fulfilled: scalability, availability, security, performance, resilience

Leadership:

Mentor senior & junior engineers

Provide regular feedback for improvement

Ensure coding standard & best practices are implemented

Guide team on design implementation

Delivery Ownership:

High Level Estimation

Responsible for technical scope in every sprint / releases

Manage Technical Dependency

Responsible to ensure technical debt are manage within risk tolerance

Working with PO & Business users & vendor

Operations:

Provide support for L2 in areas such as: Incident Management, Root Cause Analysis

Manage & Rectify vulnerability / cybersecurity related fixes

Ensure proper logging / monitoring and alert for every deliverable

Problem Solving

Accountable for solving problems and dealing with difficulties in line with policy, process and other guidelines applying technical knowledge and expertise

Depending on the nature of the specific role, problems can range from repetitive daily issues to complex technical problems requiring significant expertise

Escalate problems according to guidelines

Provide technical solutions for deficiencies in process, application configuration and operational procedures

Resource Complexity

Accountable for prioritizing own use of time to deliver the workload expected of the role while working within policy and guidelines and applying technical knowledge

Understand and proactively involve in programs related to Tech Upgrade, Platform Automation.

Ensure that delivery is sufficiently well designed to mitigate the risks posed by the changes

E nsure compliance with all applicable laws and regulations relating to the above functional activities.

Experience

Minimum 5 years of working experience with API services

Minimum 5 years of working experience with Java framework

Minimum 5 years of working experience with FI

Working experience with front end framework such as react

Working experience with AWS Cloud with IaC

Working experience with containers framework (EKS / ECS)

Working experience to lead a team of more than 10 engineers

Working experience in vendor relationship management

Working experience with low code / no code software such as Salesforce is preferred

Working experience with various Generative AI tools

Required Domain Knowledge

Strong experience in the following:

Insurance back office processing

Customer Service (CRM)

Content Management

Workflow processing

Regulatory Awareness

MAS regulations

AML / KYC

Trade surveillance & reporting

Education

Academic: Bachelor's/Master's degree in Degree in Computer Science, IT or related discipline (preferred)

Capability

Ability to pick up knowledge of the application

Strong interpersonal and facilitation skills along with effective communication (both written and verbal) skills

Proactive to propose innovative solutions