Field Service Engineer

This is a permanent position attached to a Company which is a wholesaler of industrial machinery and equipment. They manufacture, import / export industrial equipment and electronic components.

Location: West (Pioneer)

Job Scope

Machine Installation & Commissioning

-Perform installation and commissioning of new equipment at customer sites.

-Conduct machine testing and verification to ensure proper operation.

-Configure machine settings according to customer requirements.

-Provide site acceptance testing (SAT) support.

Technical Service & Maintenance

-Perform preventive and corrective maintenance on equipment.

-Diagnose mechanical, electrical, pneumatic, hydraulic, and control system issues.

-Repair and replace defective components.

-Ensure minimum machine downtime through effective troubleshooting.

-Maintain service records and maintenance reports.

Customer Technical Support

-Provide on-site and remote technical support.

-Respond promptly to customer service requests and breakdown calls.

-Advise customers on machine operation and maintenance best practices.

-Build strong customer relationships and maintain high customer satisfaction.

Training & Documentation

-Train customers' operators and maintenance personnel.

-Prepare service reports after each visit.

-Maintain installation, maintenance, and repair documentation.

-Assist in developing maintenance procedures and user guides.

Continuous Improvement

-Provide feedback to engineering and sales teams regarding customer issues and machine improvements.

-Support machine upgrades, retrofits, and process improvements.

-Ensure compliance with safety regulations and company standards.

Requirements

Diploma or ITC/NTC in:

Mechanical Engineering

Mechatronics Engineering

Electrical & Electronics Engineering

Industrial Automation or

Related technical discipline

Work Hours

Monday to Friday 8.30am to 5.30pm

To Apply

WhatsApp resume: 8023 1992 or

Email resume: [HIDDEN TEXT]