Airfreight Import/Export Customer Specialist

Job Description

NIPPON EXPRESS (SINGAPORE) PTE LTD is seeking an experienced airfreight customer service professional to manage end-to-end airfreight shipments from booking to closure. You will coordinate with airlines, ground handlers, trucking partners, and customs authorities while ensuring SLA/KPI compliance and accurate documentation.

Primary duties include handling imports/exports, resolving inquiries, guiding junior staff, and escalating issues to management as needed.

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NIPPON EXPRESS (SINGAPORE) PTE LTD

Airfreight Import/Export Customer Specialist

Job Description

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