MS Dynamic 365 Senior Developer

Low-Code Senior Engineer Senior (Microsoft Dynamics 365 Customer Insights)

Position: Low-Code Engineer Senior – Microsoft Dynamics 365 Customer Insights

Project

Implementation, Migration, Licensing and Support of the System leveraging Microsoft Dynamics 365 Customer Insights, Dataverse, Power Platform, and Power Pages to support engagement, communications, events management, digital alumni cards, reporting, and system integrations.

Role Summary

The Low-Code Engineer will be responsible for configuring, developing, testing, deploying, and supporting the RP Alumni System using Microsoft Dynamics 365 Customer Insights and Microsoft Power Platform.

The consultant will work under the guidance of the Project Manager and Solution Architect to implement business requirements, develop low-code solutions, perform system integrations, support data migration activities, and ensure successful project delivery.

Key Responsibilities

Microsoft Dynamics 365 Configuration

Configure Microsoft Dynamics 365 Customer Insights modules.

Configure Dataverse entities, forms, views, and dashboards.

Configure business rules and workflows.

Implement user roles and security settings.

Support system setup and environment configuration activities.

Power Platform Development

Develop and maintain solutions using:

Microsoft Dataverse

Power Apps

Power Automate

Power Pages

Power BI

Responsibilities include:

Developing low-code applications.

Configuring automated workflows.

Building dashboards and reports.

Supporting portal development activities.

Assisting in application deployment and release management.

Customer Insights Configuration

Configure customer segments and audiences.

Support setup of engagement journeys and campaigns.

Configure communication tracking and reporting.

Assist in implementing marketing automation processes.

Support campaign testing and deployment activities.

Integration Development

Develop and support integrations with:

Student Systems

Microsoft Entra ID

Email services

Reporting platforms

Configure API connections and data synchronization processes.

Assist in interface testing and troubleshooting.

Data Migration Support

Execute data migration activities.

Perform data import and export tasks.

Support data validation and reconciliation.

Assist in resolving migration issues.

Verify data completeness and integrity after migration.

Testing & Deployment

Perform unit testing and support system integration testing.

Support User Acceptance Testing (UAT).

Fix configuration and development defects.

Participate in deployment and go-live activities.

Support post-implementation stabilization activities.

Documentation & Support

Prepare technical documentation.

Maintain configuration and deployment documentation.

Develop user and administrator guides.

Support knowledge transfer sessions.

Provide technical support during implementation and warranty periods.

Required Qualifications

Diploma or Degree in Information Technology, Computer Science, Information Systems, Software Engineering, or related discipline.

Microsoft certifications are preferred:

Microsoft Power Platform App Maker Associate

Microsoft Power Platform Functional Consultant Associate

Microsoft Dynamics 365 Fundamentals

Experience

Minimum 7 years of experience in Microsoft Power Platform development.

Minimum 5 years of experience in Microsoft Dynamics CRM or Dynamics 365 projects.

Hands-on experience with Power Apps, Power Automate, Dataverse, and Power Pages.

Experience in application testing and deployment.

Experience in system integration and data migration projects is advantageous.

Technical Skills

Microsoft Technologies

Microsoft Dynamics 365 Customer Insights

Microsoft Dynamics CRM

Microsoft Dataverse

Power Apps

Power Automate

Power Pages

Power BI

Microsoft Entra ID

Development & Integration

Power Fx

JavaScript

REST APIs

JSON

SQL

Azure Integration Services (preferred)

Core Competencies

Low-Code Development

System Configuration

Application Testing

Troubleshooting

Data Migration

System Integration

Technical Documentation

Team Collaboration

Key Deliverables

Dynamics 365 Configurations

Power Apps Applications

Power Automate Flows

Power Pages Components

Integration Components

Migration Scripts and Data Loads

Test Results and Defect Fixes

Technical Documentation

Knowledge Transfer Materials

Preferred Experience

Microsoft Dynamics 365 Customer Insights – Journeys

CRM and Customer Engagement Solutions

Marketing Automation Solutions

Alumni Management Systems

Membership and eCard Solutions

Education Sector Systems

Power Platform Projects of similar scale and complexity.

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