Senior System Support Specialist

Responsibilities

Plan session on DaaS & SPA deployment for Citrix Cloud

Verify Citrix Cloud onboarding and Admin portal access and Configure Identity and Access Management on Citrix Cloud

Configure Citrix Workspace settings and deploy to endpoints as customer requirements

Design and Administration and support of the VMware vSphere infrastructure including vSphere Horizon Components, ESXi hosts, Citrix XenDesktop, User profile management, and client backup solutions

Plan CITRIX XenApp and XenDesktop deployment as per customer requirement

Manage and upgrade Nutanix Platform

Design and configure VMware vSphere infrastructure

Perform VMware vSphere upgrade

Create virtual Desktop and server templates based on interviews with customers

Implement HP thin client provisioning solution based on Windows and Linux embedded for client deployments

Secure ESXi vCenter server and vSphere virtual machines using ACL and Security policies

Configure VMware vSphere vSS and vDS Policies

Configure Advanced vSphere HA and DRS Features

Design Plan, Deployment, and integration of Citrix XenApp & XenDesktop

Configure provisioning server with High Availability in all virtualized infra

Configure LAN & SAN connectivity with high availability for Nutanix, CISCO UCS and HP blade servers

Create User Acceptance Testing (UAT) document for all datacentre products

Perform User Acceptance Testing (UAT) as per vendor 's defined procedure

Work with multiple virtualization products like VMware vSphere, Citrix Xenserver, Microsoft hyper v

Migrate physical machine to virtual machine (P2V) and Virtual to Virtual (V2V) using VMware converter and platespin

Migrate virtual infrastructure from older version to latest version

Migrate VMs from vSphere standard switch to vSphere distributed switch VDS

Analyse customer's requirement and Preparing SOW for new project

Create virtual desktop templates based on interviews with customers

Requirements

Minimum 5 years of relevant working experience in virtualization, cloud infrastructure, storage, backup, or data centre infrastructure.

Proven hands-on experience in virtualization and data centre technologies.

NCP-MCI (Professional) and/or VCP-DCV (VMware Certified Professional) certifications required

Veeam Certified Engineer/HCIA-Storage/HCIP-Professional/Citrix Certified Engineer preferred

Good troubleshooting and problem-solving skills.

Strong working attitude, responsible, committed, and able to work well with the team.

Willingness and initiative to learn independently, keep up with new technologies, and continuously improve technical knowledge and skills.

Able to work independently with minimal supervision while also contributing effectively as part of a team.