Hays
Central Area / Global
Central Area / Global
As a DevOps Engineer, the engineer will play a pivotal role in implementing and maintaining the infrastructure and tools that power our organisation's platforms. He or she will work closely with cross-functional teams to enable seamless software delivery, optimise cloud environments, and ensure the reliability and scalability of our systems. This is a unique opportunity to make a significant impact on our technology stack and drive the success of our strategic initiatives.
Key Managerial Responsibilities:
Provide 3rd line support for awarding bodies, marking centres, and supervisors
Collaborate with the Helpdesk to create user-facing technical help documentation
Good communication skills - Interact with customers and ability to explain things to non-technical people
Defect logging and escalation to the relevant resolver group
Floor-walking of marking centres as required during peak
Coordination and collaboration with global technical and operations teams
Coordination and collaboration with third parties (who provide infrastructure and scanning solutions)
Collaborate with development and operations teams to ensure platform reliability, scalability, and
Preparation for customer exam marking sessions
Stay up to date with industry trends and emerging technologies to drive continuous improvement in our platforms.
Key Technical Responsibilities:
Resolve incident tickets within contractual SLAs
Manage Cl/CD pipelines to accelerate software delivery and improve deployment
Manage and Maintain the Azure hosted (security audits/patching, version upgrades)
Maintain cloud-native infrastructure using tools like Kubernetes, Terraform, and
Deploying applications using existing deployment troubleshoot deployment failures.
Automate infrastructure provisioning, configuration, and monitoring to enhance operational
Troubleshoot complex issues and implement proactive solutions to minimise
Application monitoring and alerting
Cloud, Database & Networking
MS SOL - Querying, Performance Troubleshooting, Administration (Backups and restores)
Azure Cloud - VM, AKS, Networking
Linux - Basic administration (restart services, cron jobs, sftp, troubleshoot disk space )
Familiarity with tools like Nginx and Cloudflare
Azure DevOps - Build CICD pipelines
Terraform (laC)
Monitoring Applications
Familiarity with Windows and Linux OS Patching
Reverse proxy and forward proxy
Basics Bash script
Infrastructure Operations and Engineering
Infrastructure monitoring and alerting
Deployment of infrastructure and application
Security patching
Capacity management
Out of hours on call
On-call requirement for service level issues, with initial triage by a global 24/7 team.
If you fit the bill or know someone who does, feel free to click apply now or send over your resume to for a private and confidential discussion. Speak soon!
EA Reg Number: R22107188
EA License Number: 07C3924
Company Registration No: 200609504D
Raffles Link / Raffles Place, Singapore / Global
Central Area / Global
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