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nexbridge recruitment pte. ltd.

Singapore / Global

Solution Architect

Job Description

Key Responsibilities

ServiceNow & Architecture

Lead ServiceNow solution architecture and migration from legacy platforms such as SharePoint and Nintex K2

Conduct technical feasibility studies and develop migration strategies

Design and manage Performance Analytics and Predictive Intelligence

Provide enterprise architecture guidance and ensure alignment with IT strategy

Optimise ServiceNow access controls, licensing and security

Agile & Scrum

Act as Scrum Master for ServiceNow delivery teams

Facilitate sprint planning, stand-ups, reviews and retrospectives

Manage and prioritise product backlogs with Product Owners

Track Agile metrics and drive continuous improvement

AI & Innovation

Architect and implement ServiceNow AI capabilities, including Now Assist, Agentic AI and AI Agent Studio

Explore integrations between ServiceNow and platforms such as SAP, Workday, Microsoft Copilot, Oracle, Coupa and Ivalua

Support migration to ServiceNow Protected Platform (SPP)

Governance & Vendor Management

Provide technical oversight and quality assurance for vendor deliverables

Review ServiceNow upgrades, code quality and technical solutions

Ensure adherence to architecture, security and development best practices

Requirements

Strong experience in ServiceNow solution architecture, administration and enterprise environments

Experience with ServiceNow migration and legacy system modernisation

Hands-on experience with ServiceNow AI, Now Assist, Agentic AI or AI Agent Studio

Experience integrating ServiceNow with enterprise SaaS platforms

Proven experience as a Scrum Master / Agile Delivery Lead

Strong understanding of enterprise architecture, platform security and access controls

Experience in vendor management, technical reviews and quality assurance

Strong stakeholder management and communication skills

Experience with ServiceNow Protected Platform (SPP) is an advantage

Interested candidates who wish to apply for the above positions, please click 'Apply now'.

We regret that only shortlisted candidates will be notified.

Nexbridge Recruitment Pte Ltd

EA License 26C3616

Apply Now

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