Operations Support Engineer

Job Description

Diploma or Degree in Information Technology, Computer Science, Information Systems, or a related discipline.

Experience

Minimum 2 years of experience in IT operations, IT administration, service management, or infrastructure support.

Experience supporting Microsoft 365 and workplace technologies.

Experience working with vendors and managed service providers.

Familiarity with IT service management processes and tools.

Preferred Experience

Experience working within the Singapore Government ICT environment.

Familiarity with WOG ICT processes, governance, and support models.

Experience using Government ICT support portals such as:

ITSM Portal

SGMail Administration Portal

EUSS Portal

Experience supporting user provisioning, access management, email administration, and workplace technology services.

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Operations Support Engineer

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