Tech Specialist

About Us

Yi-Ke Innovations Pte Ltd is a Singapore-based IT services and system integration company founded in 2018.

The company specializes in data centre infrastructure, physical security systems, facility management software, IoT applications, and managed IT services.

Yi-Ke Innovations provides turnkey smart building and technology solutions for sectors such as government, commercial, healthcare, banking, and data centres, with a focus on innovation, scalability, and sustainable infrastructure solutions.

Job Summary

We are seeking a hands-on and technically capable Tech Specialist to support the implementation, configuration, testing, troubleshooting, and maintenance of technology and integrated systems.

The candidate will work closely with project managers, engineers, vendors, subcontractors, and clients to ensure systems are properly installed, configured, tested, commissioned, and handed over according to project requirements.

Key Responsibilities

Support the installation, configuration, testing, commissioning, and troubleshooting of technology and integrated systems

Perform system setup, configuration, programming, and basic integration works where required

Conduct site surveys and assist in identifying technical requirements and potential site issues

Troubleshoot hardware, software, network, and system-related issues during project implementation

Liaise with vendors and manufacturers for technical support, product information, and issue resolution

Coordinate with project engineers, technicians, subcontractors, and other site teams to ensure smooth implementation

Perform system testing and prepare testing and commissioning records

Support system integration between security, IT, IoT, and other building technology systems

Assist in preparing technical documentation, system configurations, test reports, and as-built information

Provide technical support during project handover and after-sales support when required

Attend project sites and support maintenance or troubleshooting activities when required

Ensure all works comply with project specifications, safety requirements, and quality standards

Requirements

Diploma or Degree in IT, Computer Engineering, Electrical/Electronics Engineering, Information Technology, or related field

Minimum 2-5 years of relevant technical experience in system integration, IT infrastructure, ELV, security systems, or related fields

Hands-on experience in system installation, configuration, testing, and troubleshooting

Good understanding of networking concepts including IP addressing, switches, VLANs, and basic network troubleshooting

Knowledge of CCTV, access control, alarm systems, IoT, or other ELV systems is an advantage

Good troubleshooting and problem-solving skills

Able to read and understand technical drawings, wiring diagrams, and system documentation

Good communication and coordination skills

Able to work independently as well as part of a project team

Willing to travel to project sites when required

Preferred Skills

Experience with CCTV, access control, intercom, alarm, or other physical security systems

Experience with platforms such as AMAG, LenelS2, Avigilon, Milestone, Genetec, Hikvision, Dahua, Hanwha, Suprema, HID, Gallagher, and Bosch

Basic knowledge of network infrastructure and structured cabling

Experience with system integration and third-party device interfaces

Familiarity with AutoCAD, technical documentation, and testing/commissioning procedures

Experience working in data centres or critical infrastructure environments is an advantage

Strong analytical and troubleshooting skills