Technical Product Manager - Cloud Infrastructure

About The Team

One of the core missions of the Engineering Infrastructure team is to build reliable, scalable infrastructure platforms that could continuously support Shopee business growth.

Therefore, the Engineering Infrastructure TPM team serves to deliver value-added and impactful IaaS & PaaS products that could increase the overall capabilities and stability of Shopee cloud native infrastructure platform. Members work closely with platform developers, site reliability engineers and application developers from the business teams to continuously improve the development, delivery efficiency, and quality of applications via Shopee infrastructure platform.

Job Description

Serve as the primary contact for requirements gatherings - establish key users feedback lifecycle to ensure use cases are continuously reviewed and prioritized into product backlogs

Develop product design and solutions, translating technical use cases and operations into UI/UX friendly management console features

Maintain product roadmap that aligns with all stakeholders and long term goal of Shopee cloud native infrastructure platform.

Research on industry best practices for product design and solutions, specifically related to public cloud providers IaaS/PaaS products and technology

Design product permission control and workflows to restrict system access/misoperation and uphold system stability

Identify and track key success metrics through rigorous data analysis - to measure value add of product features

Set up agile sprint lifecycle and processes for product development - working closely with development team, QA and design team to ensure products are delivered on-time and to a high standard of quality

Prepare product features rollout plan that include canary or A/B testing rollout, promotion workshop, user guides update, supporting channel setup for seamless transition user experience

Manage key projects lifecycle - define project scope, planning of milestones, cross team collaborations and manage project risks to ensure timely project delivery

Requirements

Bachelor's or higher degree in Computer Science, Computer Engineering, Information Systems or related fields

1 year of experience in product management, with a focus on technical or cloud infrastructure products

Understanding of DevOps concepts and best practices

Experience in running agile software development lifecycle

Good data analysis skills with strong competency in SQL queries

Experience with mockup UI design using Figma will be preferred

Individual Traits That We Are Looking For

Fast learner and a good team player

Strong problem-solving skills

Data-driven

Ability to adapt in a dynamic and technical work environment,

Strong sense of ownership and effective communication skills