more yogurt pte. ltd.
Cecil Street, Singapore / Global
ASSISTANT SERVICE MANAGER
- $2925-$3650
GET
The Big Jobsite
Cecil Street, Singapore / Global
Responsibilities including but not limited to:
Assist in the Outlet Manager in the operations of outlet
Drive revenue, maximize profits and minimize costs of the outlet
Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
Ability in handling customers' feedback and maintaining high service standards
Responsible in maintaining overall cleanliness of outlet area
Form robust relations with team members and assist in their development
Manage staff discipline, appearance and work performance
Co-lead the team to achieve high quality services delivered to guests at all times
Responsible for recruitment, orientation and training of staffs
Responsible for monthly staff's schedule planning
Any other ad hoc duties assigned by the company
Requirements:
Candidate must possess min. Diploma in Food & Beverage or equivalent
Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
Strong customer service and problem-solving skills
Strong planning and people management skills to lead a dynamic service team
Team player with excellent interpersonal and communication skills
Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
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