Maintenance Engineer CCTV

Job Responsibilities

Perform preventive maintenance (PM) and corrective maintenance (CM) for IT and security system infrastructure.

Support the operation and maintenance of CCTV and video management systems, including surveillance servers, network devices, and security appliances.

Troubleshoot and resolve incidents related to servers, workstations, network infrastructure, and cybersecurity solutions.

Monitor system health, investigate faults, and implement corrective actions to maintain system availability.

Participate in standby duty and after-office-hours support according to a weekly roster.

Work independently during fault investigations and recovery activities while collaborating effectively with team members and stakeholders.

Support system upgrades, patch management, cybersecurity compliance activities, and maintenance exercises.

Maintain proper documentation, maintenance records, and technical reports.

Technical Competencies

Hands-on experience in preventive and corrective maintenance of:

Network switches and routers

Windows Server environments

Red Hat Enterprise Linux (RHEL) servers

Workstations and endpoint devices

Familiarity with CCTV systems, video management systems (VMS), video analytics, and surveillance network architectures.

Experience with Milestone Video Management System (VMS) is preferred.

Experience supporting large-scale CCTV or surveillance systems will be an added advantage.

Experience with cybersecurity and monitoring solutions, including:

Tenable Vulnerability Assessment (VA) platform

Data Access Management (DAM) solutions

Security Information and Event Management (SIEM) platforms

Trellix security products

Data Loss Prevention (DLP) solutions

Backup and recovery solutions

Knowledge of network troubleshooting, system administration, and cybersecurity best practices.

Familiarity with Milestone Video Management System (VMS) or similar CCTV management platforms is preferred.

Experience supporting large-scale CCTV or surveillance systems will be an added advantage.

Experience in cameras firmware updates

Qualifications and Experience

Diploma or Degree in Information Technology, Computer Engineering, Electronics Engineering, Cybersecurity, or a related discipline.

Minimum 3 years of relevant experience in IT infrastructure maintenance, system administration, network support, or security operations.

Experience in CCTV, surveillance systems, or physical security systems will be an added advantage.

Relevant certifications such as RHCSA, RHCE, CCNA, Security+, CEH, or equivalent are advantageous.