Platform Operations Engineer

CONTRACT / PERMANENT JOBS! Platform Operations Engineer SINGAPOREANS/PRs ONLY Consultant-8K| Sr. Consultant- 10K

Contractual Period

1 Year

LOCATION

Singapore

ABOUT THE ROLE

The Platform Operations Engineer supports on-premises and hybrid infrastructure platforms that underpin mission-critical systems. This role focuses on platform reliability, operational stability, and infrastructure improvement in a government or regulated environment.

The engineer will work with an existing internal team and L1 vendor engineers to oversee day-to-day operational support, ensure timely resolution of incidents and issues, and provide deeper technical analysis when required.

The role also includes technical and security governance responsibilities, including reviewing technical changes, supporting service request (SR) review and approval, and ensuring infrastructure changes and operations align with operational, security, and architectural requirements.

This role supports a multi-year technology refresh programme while maintaining stable day-to-day operations with minimal downtime. It also includes technical project coordination responsibilities such as planning, tracking dependencies, managing risks and issues, and driving follow-up across internal teams and vendors to support the agency's longer-term transition towards cloud and hybrid infrastructure

WORKING HOURS

Regular shift

JOBDESCRIPTION

Work with L1 vendor engineers and the internal team to oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.

Provide technical oversight acrosscompute, storage, virtualisation, operating systems, backup, disaster recovery(DR), high availability (HA), and related infrastructure platforms.

Lead incident management for complex issues, including technical deep dives, root cause analysis, recovery planning, and timely resolution follow-up.

Manage and coordinate vendor activities to ensure operational tasks, incidents, service requests, and technical deliverables are completed effectively and within expected timelines.

Review and assess technical changes, service requests (SRs), implementation plans, and recovery approaches to ensure they are practical, supportable, and aligned with operational, security, and architectural requirements.

Support technical and security governance activities, including change review, risk awareness, compliance alignment, and operational readiness checks.

Support infrastructure modernisation and the multi-year technology refresh programme while maintaining stable day-to-day operations with minimal downtime.

Plan, coordinate, and track technical infrastructure activities across internal teams and vendors for refresh, upgrade, migration, and other technical project initiatives.

Track project risks, issues, dependencies, action items, and status updates to ensure milestones, operational commitments, and implementation readiness are met.

Work with application, network, security, and vendor teams to resolve platform-related issues and maintain runbooks, SOPs, governance artefacts, and supporting documentation.

JOB REQUIREMENTS

Requirements

At least 5 years of experience in infrastructure or platform operations

Experience supporting production or mission-critical environments

Strong technical understanding of infrastructure operations across virtualisation, operating systems, storage, backup, networking, and related platforms

Experience working with vendor-supported operating models and managing external support teams

Able to participate in technical troubleshooting, issue deep dives, andproblem resolution for complex incidents

Experience supportingtechnical project delivery, including coordination, issue and risk tracking,dependency management, and stakeholder follow-up

Experience supporting technical governance, security governance, change review, or service request approval processes is preferred

At least 2 years of experience in government or public sector settings

Good to have data centre operations experience

Strong communication and coordination skills with both technical and non-technical stakeholders

Technical Requirements

Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix

Experience with Red Hat Linux and/or Windows Server environments

Familiarity with enterprise storage, backup, HA, and DR solutions

Strong understanding of monitoring, observability, logging, and alerting practices

Solid understanding of networking fundamentals such as TCP/IP, DNS, routing, firewalls, load balancing, and segmentation

Familiarity with hybrid infrastructure environments, including AWS or Azure

Desired Technical Skills

Experience with automation tools such as Ansible, Puppet, Chef, or Terraform

Familiarity with scripting languages such as Python, PowerShell, or Bash

Familiarity with containerisation and orchestration platforms such as Docker or Kubernetes

Experience with Infrastructure as Code (IaC) for automated provisioning and configuration

Qualifications

Min. 2 yrs in government/public sector

Degree in Computer Science, Engineering, Information Technology, or a related field

Desired Certifications

VMware Certified Professional(VCP)

Microsoft Certified: Windows Server

Red Hat Certified Engineer(RHCE)

ITIL v4 Foundation

AWS or Azure Associate-level(or equivalent) cloud certifications

Mandatory Skills -

Infrastructure/platform operations(min. 5 yrs)

Production/mission-critical support

Virtualisation, OS, storage, backup, networking

Vendor management

Incident troubleshooting and deep dives

Project coordination/tracking

Communication with technical &non-technical stakeholders

Preferred / Optional

Technical/security governance,change/review processes

Data centre operations

Automation tools (Ansible, Puppet,Chef, Terraform)

Scripting (Python, PowerShell,Bash)

Containerisation (Docker,Kubernetes)

Infrastructure as Code (IaC)

Hybrid/cloud (AWS/Azure) experience

Other Benefits (if applicable) Insurance

. Levels Consultant/ Senior Consultant

Interestedapplicants, please email detailed to-

SERVICE CONNECTIONS HR CONSULTANCY PTE LTD

Email resume to - [HIDDEN TEXT]/ [HIDDEN TEXT]

Pleasecall at 6333 0052 for more details

Mondaysto Fridays

9.00am- 5.00pm

111North Bridge Road #07-30 Peninsula Plaza Singapore 179098

License no: 09C4937 / R11022931