Service Engineer

Bio Lab has played a leading role in providing a broad range of products and services to the life science research, clinical diagnostics and pharmaceutical markets over the past 30 years. We focus on serving customers through the innovative and responsible application of science and technology. BioLab prides itself on its efficient customer service and technical service support. We're established and dynamic, and we're looking for determined, innovative people to move ahead together and help articulate and own our visions and remain a forerunner in the scientific distribution industry.

Field Service Engineer

Job Description

To provide pre and post sales technical support for equipment distributed by BioLab. Responsibility include but not limited to performing equipment technical inspection and preventive maintenance, attending to equipment failure service calls, ensuring standard procedure in Service Department are followed anddocumentations updated and traceable.

Technical service support can be provided in the office through telephone and/or at customer site. Need to be independent, self-motivated and able to work under-pressure. Candidates should possess technical competency, communication skills, as well as technical analysis and problem- solving skills.

Qualifications/Skills required

Degree or Diploma in electrical, electronic or mechanical engineering from a recognized institution of education

Relevant work experience related to our industry will be advantages

Able to handle demanding and difficult customers

Able to work independently with minimum supervision

Possess intuitive and analytical mind

Possess good communications skills and able to explain clearly the trouble-shooting process and problems identified

Able to think out of box

Able to take the lead and work well in a team

Other requirements

Able and willingness to accept standby on weekdays and weekends

Able to travel overseas for product training

Training

Product specific training on trouble-shooting and maintenance organized by the product manufacturers

On-the-job training guided by experienced engineers

Benefits:

5-day work week

Medical and Insurance benefits

Bio Laboratories Pte Ltd

10 Ubi Crescent, Lobby A, #06-02 UbiTechpark, Singapore 408564

www.biolab.com.sg

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