Service Desk Engineer - Proactive IT Support

Job Description

Tap Growth ai in Singapore is seeking a proactive Service Desk Engineer to deliver first-line IT support and resolve technical issues efficiently. The role requires strong troubleshooting skills and a customer-focused approach, with duties spanning hardware, software, and network support in a fast-paced environment.

You will document issues, provide clear user guidance, and collaborate with IT teams to escalate complex problems while ensuring timely ticket resolution in line with SLAs.

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Tap Growth ai

Service Desk Engineer - Proactive IT Support

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