Operation Engineer - AWS

Job Summary

We are seeking an Operations Engineer with strong experience in supporting API integrations, partner onboarding activities, production operations, incident management, and service improvements for digital cloud platforms.

Mandatory Skill-set

Degree/Diploma in computer science, information technology, engineering, or a related discipline

Must have 5 years of experience in Operations Engineering, Production Support, API Integration Support, or similar roles

Hands-on experience with API integrations and REST API troubleshooting using Postman, Swagger, Redocly

Experience coordinating and executing SIT, UAT, and production releases

Experience supporting B2B integrations, digital platforms, or data exchange ecosystems

Good knowledge on AWS cloud platforms and monitoring/observability tools

Experience working in Agile and cross-functional teams

Exposure to DevOps automation and AI-powered operational tools

Strong troubleshooting, root cause analysis, and incident management skills

Excellent stakeholder management and communication skills.

Desired Skill-set

Familiarity with ITIL/ITSM practices.

Responsibilities

Part of the team to support and manage API-based platforms and integrations with partners

Coordinate partner onboarding, SIT, UAT, production readiness, and releases

Troubleshoot production issues through log, API, and system analysis

Lead incident, problem, and change management activities

Create and maintain operational documentation, runbooks, and support guides

Drive continuous service improvement, automation, and operational efficiency

Ensure compliance with security and governance standards

Participate in on-call production support when required.

Should you be interested in this career opportunity, please send in your updated resume to [HIDDEN TEXT] at the earliest.

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EA Licence No. 07C5639