M SaaS Solutions
Singapore / Global
Singapore / Global
Responsibilities Understand Customer / Product Requirement directly from Customer Users, Consultants and/or Document (BRD /FRD).
Participate and Contribute in Solution / Product Design Sessions and Documentations
Perform Implementation (On-site and/or remotely)
Perform Customer Support (On-site and/or remotely)
Perform End User Training (On-site and/or remotely)
Create and maintain a positive customer relationship
Provide consultation to Customers / Key Users on business process improvements.
Requirements:
Degree / Higher Diploma in Computer Science or equivalent
A minimum of Two years' experience in a reputed ERP systems implementation and support is expected.
NetSuite ERP experience would be beneficial but is not essential.
A solid understanding on one or many of following business areas is essential:
Finance / Accounting, Supply Chain Management, Project & Service Management, Manufacturing, CRM & Support Management.
Excellent communication and presentation skills
Possess general knowledge on development and customization of software solutions.
Knowledge of project management methodologies would be an advantage.
Strong customer service skills and demonstrates ability to build professional relationships.
Singapore / Global
Singapore / Global
Kallang, Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global