newtone consulting pte. ltd.
Singapore / Global
Singapore / Global
We are looking for a
Day 2 Software Engineer
to support the operations and maintenance of enterprise applications in a 24/7 production environment. You will troubleshoot production issues, support application deployments, and ensure application availability and reliability.
Key Responsibilities
Provide
Day 2 / production application support
, troubleshooting incidents and performing root cause analysis.
Perform
end-to-end troubleshooting
across applications, infrastructure, databases, and integrations.
Support applications running in
containerized microservices environments
.
Investigate issues involving APIs, messaging, system integrations, and microservices.
Support deployments, configuration changes, and post-release validation.
Work with development, infrastructure, DevOps, and support teams to resolve production issues.
Provide technical support to customers and stakeholders.
Participate in
24/7 standby support
and after-hours production activities.
Requirements
Singapore Citizen
(mandatory due to security clearance requirement).
Bachelor's degree in Computer Science, IT, Software Engineering, or related field.
Min 3-5 years of experience
in software engineering, application support, or production support.
Experience supporting
production applications and microservices environments needed
.
Strong knowledge of
Node.js, React, Kafka, Docker, Kubernetes, MongoDB, and Microservices
.
Strong troubleshooting and analytical skills across application, infrastructure, and integration layers.
Good communication and customer-facing skills.
Willingness to participate in
24/7 standby and after-hours support
.
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global