Management Trainee

As a Management Trainee, you will undergo structured on-the-job training to learn all aspects of outlet operations, including customer service, back-of-house processes, and overall outlet management. This role is ideal for ambitious individuals looking to build a career in F&B management.

Key Responsibilities

Customer Service

Learn to deliver excellent guest experiences and handle customer inquiries and feedback.

Observe and assist in ensuring smooth floor operations during service hours.

Support coordination between service and kitchen teams to ensure efficiency.

Monitor food quality, presentation, and service standards under supervision.

Back of House

Assist in inventory management, stock monitoring, and basic ordering processes.

Support hygiene, cleanliness, and safety practices according to company standards.

Learn to assist with daily sales settlement, cash handling, and end-of-day reporting.

Participate in pre-shift briefings and team meetings.

Outlet Operations & Management

Shadow outlet managers to understand operational workflows, manpower planning, and outlet performance monitoring.

Gain exposure to financial and operational aspects of outlet management.

Learn to maintain brand standards and ensure compliance with regulatory requirements (e.g., SFA, SCDF).

Support regular inspections, audits, and follow-up actions.

Requirements

Diploma or Degree in Hospitality, Business, or related fields preferred.

Strong communication and interpersonal skills.

Leadership potential with a willingness to learn and grow.

Passion for the F&B industry and customer service excellence.

Flexible to work in different outlets across Singapore.

What We Offer

Opportunities for fast-track career progression into Outlet Manager and Operations roles.

Exposure to multiple outlets and real operational challenges.

Fun and dynamic work environment in a growing F&B group.

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