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PERSOL

Singapore / Global

Customer Engineer (18 Months) | Semiconductor

Job Description

18 months contract

Location: Upper Changi Road

Key Responsibilities

Perform Tier I service activities independently and Tier II activities with guidance.

Conduct routine

preventive maintenance, equipment servicing and quality repairs

within required timelines.

Troubleshoot and resolve

hardware, software and process-related equipment issues

using diagnostic tools and technical documentation.

Respond to fab-related issues and collaborate with engineers on technical escalations.

Verify equipment performance and support initiatives to

improve uptime and reduce costs .

Maintain strong customer relationships and ensure high levels of customer satisfaction.

Follow established

Best Known Methods (BKMs) , technical procedures and IP guidelines.

Comply with all

workplace health and safety requirements .

Requirements

Relevant technical/engineering experience with the ability to perform day-to-day equipment servicing and maintenance.

Strong troubleshooting and problem-solving skills.

Able to work independently while collaborating effectively with engineers and customers.

Good communication and interpersonal skills.

Customer-focused with a strong commitment to safety and service quality.

We regret to inform that only shortlisted candidates will be notified.

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