IT Systems Manager

Key Responsibilities

Administer and maintain Windows Server environments, including patching, performance monitoring, and system health.

Manage Active Directory, Group Policies, DNS, DHCP, and domain services.

Administer and support Microsoft 365, including Exchange Online, SharePoint, Teams, and user management.

Manage user provisioning, access control, and identity lifecycle across systems.

Support system security practices, including Microsoft 365 security policies and identity protection.

Monitor infrastructure availability and troubleshoot server, application, and authentication issues.

Maintain documentation of systems, configurations, and procedures.

Support backup, recovery, and disaster recovery processes.

Assist in infrastructure upgrades, migrations, and system improvements.

Support and guide the IT team where required.

Preferred Technical Experience

Microsoft Azure administration, including virtual machines and cloud identity integration.

Domain and web administration, including DNS management and website hosting environments.

Experience with Linux server administration.

Knowledge of Microsoft 365 security features, conditional access, and security policies.

Familiarity with hybrid environments that integrate on-premise infrastructure with cloud services.

Manage and monitor SAN / storage infrastructure, including storage capacity, performance, and availability.

Requirements

Minimum

5 years of experience

as a Systems Administrator or in a similar role.

Strong hands-on experience with

Windows Server and Active Directory administration

.

Solid experience managing

Microsoft 365 environments

.

Experience in

managing or leading a team

.

Strong troubleshooting and infrastructure problem-solving skills.

Ability to work independently while supporting a team environment.

Relevant certifications in Microsoft technologies will be an advantage.

Fluent in Mandarin

to communicate effectively with Mandarin-speaking retail staff.

We are looking for a candidate who is seeking a

long-term and stable career opportunity

with the company.