Admin Support Officer

We are seeking a proactive and detail-oriented Admin Support Officer to join our growing team.

What you'll be doing

1.Company Billing & Finance Support

Register the Company as an approved Vendor and manage partner portals.

Arrange with Store on goods delivery and/or shipment documentation.

Cross-check order details and maintain clean up-to-date customer records in the internal database.

General and issue accurate, timely sales invoices to clients upon job or project completion

Monitor accounts receivable and professionally follow up with clients regarding outstanding or delayed payments.

Serve as the main operational contact for clients regarding their order status, delivery timelines, and general enquiries.

2. Training Administration & Logistics

Assist to plan, schedule, and organize Company training sessions, workshops, and certification programs.

Manage training inquiries, process enrolments, track registration lists, send out confirmation details, and issue training certificates upon completion

Coordinate training logistics, prepare physical or digital training materials, set up required equipment, and ensure venue is fully prepared.

Send out confirmation details, pre-course joining instruction, and post training feedback forms to participants.

3.Teamwork & Support

Work closely with the Service Support Manager to assist with customer support activities and resolve account issues quickly.

Perform any other administrative support as assigned by Management to ensure smooth daily operations.

What we're looking for

Min Diploma qualification in Engineering, Business Administration, or related field.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Strong organizational and time management skills.

Ability to work effectively under deadlines.

Self-driven and able to work under minimal supervision, taking initiative to complete tasks.

Excellent verbal and written communication skills.

Able to work both independently and collaboratively in a team environment.

Strong problem-solving skills and the ability to adapt to changing priorities.

Ability to start work within a short notice period is preferred.

We thank all applicants for your interest, but only those selected for an interview will be contacted.

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