Software Test Engineer

Specific Responsibilities (not limited to)

Coordinate and manage Clients implementation by monitoring deliverables and progress through continuous communication

Document functional specification document and participate in requirement walk through sessions

Act as a liaison between customer IT team and our development team and help the development team with relevant information about customer SIT/UAT/Production server architecture to help the development team proceed with development accordingly

Deploy the code packages sent by the development team on the customer environment and complete all configuration based on the release notes/product guide documents

Completing various setup, configuration, and activation tasks

Expediting resolution to clients

Perform testing on the package received from the development team, troubleshoot, solve configuration issues, coordinate to the

Soft Skills Requirement

Ability to identify, troubleshoot, educate and resolve issues

Ability to adapt to changes and manage multiple projects

Ability to communicate clearly (both

written and spoken ) with experienced IT peers or inexperienced customers

Experience with common applications (Word, Excel, PowerPoint)

Ability to establish credibility with clients based on industry, product, and technology knowledge

Comfortable communicating and submitting reports to all levels of management

Strong planning, organization, and

reporting skills

Proven emotional intelligence, reasoning and facilitation abilities

Requirements:

Minimum of 2 years prior

Development/Support experience in Telecommunication projects

Required

Development and/or implementation experience with projects using Core java, Servlets, JSP, MQ, Webservices

Development and/or implementation experience with .NET, C#, VB.NET, Webservices,

Code deployment experience with

Web Application Servers

viz., Tomcat, Weblogic, Websphere

Development experience with IVR development tools (Avaya Orchestration Designer) Preferred

Working experience with Avaya Experience Portal, MPP, AES, TSAPI Preferred

Deployment of applications on Microsoft IIS

Strong working and troubleshooting experience with DB systems like

Oracle, MSSQL

Support experience with windows servers

Support experience in telecom projects given higher priority

Strong understanding on programming languages viz, Java, C, C++ will be added advantage

Working experience on UNIX, LINUX systems will be added advantage

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