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IT Infrastructure Engineer

singapore

Job Responsibilities:

Troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with the setup and configuration of devices.

Desktop / Laptop / Peripherals / Thin Client / Telephony support including:

o Configure - to reflect global builds template.

o Decommission, install or add.

o Relocate from desk to desk as required.

o In line with agreed business service levels.

Hardware and Software Management

Troubleshoot network connectivity issues

Incident Management

Lifecycle management

Maintain an inventory of IT assets and conduct periodic audits to ensure compliance

Job Requirements:

Bachelor's degree in computer science, information technology

2+ years of experience working in a help desk environment or customer support role.

Prior experience in providing technical support and troubleshooting in a MNC/Financial Sector is highly desirable

Proficiency in operating systems (Windows, macOS) and productivity software (Microsoft Office, G Suite)

Passionate about customer services, goes the extra mile

Good command of spoken and written English

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IT Infrastructure Engineer jobs in singapore

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