Communications Executive

Overview

As an Account Executive, you will be an integral part of our client services team, supporting various accounts and assisting team members in executing strategic communications plans for our clients. We are looking for passionate and creative individuals who want to hone their skills in communications, and work with industry experts to help brands and clients navigate the complex world we live in today. You should be an amazing team player, someone who is not afraid to try new things, fail at these things and learn from mistakes. If you are ambitious, driven by excellence and inspired by creativity - we want to speak with you!

Responsibilities

Supporting the team to build the Vero business in Singapore and across ASEAN. This includes supporting client work, client counsel and supporting new business development- and, in general, ensuring clients and stakeholders are satisfied with Vero's work.

Client Management

Serve as a point of contact for clients, ensuring timely responses to requests and maintaining professional, positive relationships to foster trust and confidence in the agency's abilities.

Attend meetings with clients, take notes, be responsive in client communication channels (emails or group chats), and ensure you stay up-to-date with your accounts' activities, and help to keep track of deadlines and timelines.

Be prompt in providing support to senior members of the team.

Assist in preparing plans, reports and proposals - ensuring these deliverables are relevant, insightful and presented in a clear and concise manner.

Help to manage administrative duties such as scheduling meetings, organising files and maintaining project documentation.

Research & Analysis

Research industry trends, clients' competitors and target audiences to inform communication strategies.

Analyse media coverage and social media metrics to evaluate campaign performance, and provide insights/recommendations based on findings.

PR Strategy and Execution

Support team in developing PR strategies and plans for clients.

Help develop media lists, media landscape deep dives, and maintain media databases.

Draft press releases, media pitches, advisories, feature articles, opinion editorials, and other related materials.

Support media outreach efforts, including pitching stories, coordinating interviews etc.

Social Media & Content Development

Support team in developing social media strategies and plans for clients.

Develop compelling content for various platforms, including but not limited to social media, websites, newsletters, blogs etc.

Community management for clients' social media pages.

Track and analysis client's social media performance metrics and provide recommendations for improvement.

Stay up to date with industry trends, platform updates and emerging social media technologies to inform strategy development and implementation.

Influencer Management

Help to develop and curate influencer lists, profiles and maintain influencer databases, tracking key metrics such as reach, engagement and audience demographics.

Support team in developing influencer outreach strategies and plans for clients.

Initiate and manage outreach efforts to influencers, negotiating partnerships, securing collaborations for clients.

Manage influencer partnership/collaborations - such as reviewing content, managing approval processes etc.

Monitor influencer campaign performance, analyse data to assess effectiveness and identify opportunities for improvement.

Criteria

1-2 years of working experience in an agency environment or similar (candidates without work experience but with relevant internship experience will be considered too)

Highly motivated, flexible, reliable, honest, and able to work under pressure

Structured, detail-oriented, responsible, and independent

Resourceful: You are a creative problem-solver; you know how to surround yourself with critical resources and research approaches (on and offline), and you can apply these approaches to uncover breakthrough insights for client work

Strong communications and presentation skills

Excellent written and spoken English

Comfortable working in a young, multicultural environment

Keen to develop a stellar career in the PR industry

Bonus Criteria

Experience(and/or passion) in sustainability is a bonus

Ability to speak/write in another ASEAN language is a bonus

Working at Vero

You will be a member of a multicultural team of communication specialists spread across the region and brought together by their love for creative and efficient strategies and positive conversations. We pride ourselves in creating workplaces that are comfortable, informal, and intensely stimulating.

Other Benefits

Unlimited Leave: Your allocated holiday time at Vero will be unlimited. We trust our people to use good judgment when given guidelines for making decisions about taking a holiday, and we know that our teams work better

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