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m.tech products pte ltd

Boon Lay, Singapore / Global

I-Security Engineer

  • $3000-$6000

Job Description

RESPONSIBILITIES:

Post-sales activities of Cybersecurity or Network Performance Monitoring products

Involve in Large-scale (Local & Regional) Project Implementation

Provide on-site implementation services including testing, deployment & documentation

Provide technical support in ensuring customer satisfaction

Analyse and clarify customer queries though troubleshooting and researching existing

knowledgebase articles/known issues

Be on routine standby to support 24x7 maintenance support calls

Requires the ability to communicate issues clearly and concisely

REQUIREMENTS:

Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field

At least 1-2 years relevant experience in IT industry providing network support and

administration.

Equip with knowledge & experience in networking such as routing and switching technology.

Possess CCNA or CCSA certification.

Able to work independently as well as in a team environment.

Willing to work hard and eager to learn about new technologies.

Polite and able to communicate well to the clients.

Analytical and possess good troubleshooting skills.

Willing to work extended hours and on standby duty.

Excellent interpersonal and communication skills.

Independent and motivated.

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