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tung lok millennium pte ltd

Singapore / Global

Supervisor / Assistant Supervisor

Job Description

Responsibilities:

Supervise and support the daily restaurant operations, ensuring smooth and efficient service

Motivate front-of-house staff to deliver outstanding customer service

Ensure smooth day-to-day restaurant operations

Ensure high standards of customer service are consistently met

Handle customer complaints or concerns and resolve issues in a professional and timely manner

Perform daily operation tasks, documenting procedures and creating guidelines

Ensure proper maintenance and cleanliness of equipment and restaurant

Conduct opening and closing procedures, including cash handling and shift reports

Report daily operational or staffing issues to management

Any other ad-hoc duties as assigned by the Superior from time to time

Requirements:

Prior experience in a similar role is preferred

Strong knowledge of restaurant operations and service standards

Excellent customer service and communication skills

Service oriented and passionate working in F&B industry

Problem-solving and conflict-resolution abilities

Able to work on weekends and public holidays

Ability to work in a fast-paced environment

Whatsapp 91834574 for more information

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