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eluxgo holdings pte. ltd.

Singapore / Global

E-Commerce Operations

Job Description

Job Summary

Support daily e-commerce order fulfilment and customer service across multiple sales platforms. Manage stock levels to prevent overselling and out-of-stock situations. Assist in warehouse operations, including goods preparation for e-commerce and B2B sales.

Responsibilities

Fulfill daily orders accurately from various e-commerce sales platforms

Respond promptly to customer inquiries across multiple platforms to ensure customer satisfaction

Manage product listings to prevent overselling and maintain accurate stock availability

Anticipate stock resupply needs ahead of campaigns to avoid sales disruption and minimize out-of-stock events

Answer customer calls & messages professionally to resolve questions and provide support

Assist in picking and preparing goods from the warehouse for daily e-commerce orders

Prepare goods for B2B customer deliveries to meet order requirements

Monitor and manage stock levels in the warehouse to avoid overselling and reduce out-of-stock situations

Physically fit to carry cartons

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