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HONGYUN MANPOWER PTE. LTD.

Singapore / Global

SUPERVISOR

Job Description

Job Description & Requirements

Execute assigned tasks from superiors to support departmental goals and operational effectiveness

Maintain and enforce quality standards for personnel, equipment, facilities, and working methods to ensure consistent service excellence

Monitor work conditions, employee attitudes, service quality, and guest interactions to identify and resolve safety hazards promptly, minimizing potential losses

Supervise on-site operations by applying the reward and discipline system to enhance team performance and respond effectively to emergencies

Adhere to operating procedures by reporting irregularities, seeking guidance from superiors, and managing departmental emergencies with timely and appropriate actions

Track and control the usage of materials and resources to optimize cost savings and reduce unnecessary expenses

Prepare evaluation reports and conduct performance assessments of subordinates to support workforce development

Strategically arrange and adjust staff shifts and allocations to maximize productivity and prevent inefficient use of human resources

Compile and submit operational reports, propose corrective action plans, implement departmental directives, and communicate corporate values to team members

Collect and document customer feedback, support promotional activities, and contribute to achieving assigned business targets

Maintain shift logs, communicate operational precautions, execute cleaning schedules, and continuously improve hygiene standards

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