SharePoint Support Maintenance Engineer

Key Responsibilities Provide L2/L3 support for SharePoint On-Premises and SharePoint Online environments.

Perform administration of SharePoint farms, site collections, and SharePoint Online sites.

Monitor system health, availability, and performance and resolve technical issues.

Troubleshoot SharePoint sites, pages, document libraries, lists, workflows, search, permissions, and user access.

Manage site collections, permissions, security groups, content types, managed metadata, and document libraries.

Support backup and restore activities when required.

Investigate issues using ULS logs, IIS logs, Event Viewer, and SQL Server logs.

Coordinate with infrastructure, database, and security teams to resolve production issues.

Support SharePoint migrations, content movement, and site restructuring using ShareGate or SPMT.

Troubleshoot and resolve defects in existing SPFx web parts and extensions.

Implement minor enhancements using React, TypeScript, JavaScript, HTML5, and CSS3.

Troubleshoot REST API, Microsoft Graph API, PnP JS, and SharePoint API issues.

Build, package, deploy, and validate SPFx solutions across development, QA, UAT, and production environments.

Maintain source code using Git/GitHub.

Prepare technical documentation, SOPs, and knowledge base articles.

Participate in incident, problem, change, and release management processes.

Required Technical Skills SharePoint

SharePoint Online / Microsoft 365

SharePoint 2019 / Subscription Edition

SharePoint Administration

Site Collections, Lists and Libraries

Content Types and Managed Metadata

Search Configuration

Permissions and Security

Development

SharePoint Framework (SPFx)

React

TypeScript

JavaScript

HTML5 and CSS3

REST API

Microsoft Graph API

PnP JS

Basic CSOM knowledge

Scripting & Tools

PowerShell

PnP PowerShell

ShareGate

Git/GitHub

Basic SQL Server troubleshooting

Qualifications & Experience Minimum 5 years of relevant experience in SharePoint support, administration, maintenance, or development.

Hands-on experience with SharePoint On-Premises 2019/Subscription Edition and SharePoint Online.

Experience in L2/L3 production support and troubleshooting.

Experience supporting SPFx solutions and implementing minor enhancements.

Good understanding of SharePoint administration, permissions, search, content management, and migration activities.

Ability to work with infrastructure, database, security, and business teams to resolve technical issues.

EA Number: 11C4879