NUS Multi-Purpose Co-operative Society Ltd
Singapore / Global
Singapore / Global
To deliver excellent customer service while supporting sales and daily retail operations. You will play an important role in creating a welcoming shopping experience for NUS students, staff, alumni, visitors and tourists, while supporting the day-to-day operations of our retail store.
Key responsibilities
Provide friendly, proactive and professional service to all customers
Engage customers and recommend suitable products based on their needs
Handle customer enquiries, feedback and complaints professionally
Assist in achieving store sales targets
Promote ongoing promotions, new arrivals and featured products
Operate the POS system accurately, including sales transactions, refunds and exchanges
Maintain a clean, organised and welcoming store environment
Replenish stocks and ensure products are properly displayed and merchandised
Maintain neat, attractive and appealing product displays in accordance with guidelines
Work closely with team members to ensure smooth daily store operations
About you
GCE 'N' / 'O' Level, Diploma or equivalent
Prior retail or customer service experience preferred
Friendly, approachable and service-oriented personality
Good communication skills
Basic numeracy skills and confidence in handling cash transactions
Able to work retail hours, including weekends and peak periods
Responsible, reliable and a good team player
Positive attitude with a willingness to learn and take initiative
About us
University Souvenir Shop at NUS Kent Ridge. We are a dynamic retail team contributing to the NUS shopping experience in a vibrant university environment.
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Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global