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WGT EHR PTE. LTD.

Singapore / Global

Operations Supervisor

Job Description

Location: West

Working Hours: 8PM to 8AM (Night shift)

Descriptions:

Lead and supervise a team to ensure smooth day-to-day warehouse operations.

Drive team performance to achieve operational KPIs, productivity targets, and service excellence.

Ensure compliance with workplace safety regulations, company SOPs, and operational procedures.

Coordinate closely with customers, vendors, and internal stakeholders to ensure efficient order fulfillment and excellent customer service.

Monitor inventory accuracy using WMS and SAP systems, ensuring timely updates and proper stock control.

Oversee billing, documentation, KPI reporting, and operational records to ensure accuracy, compliance, and traceability.

Coach, train, and mentor team members through performance management, staff development, and annual appraisals.

Lead continuous improvement initiatives, including 5S, Kaizen, and Lean projects, to enhance operational efficiency and support ad-hoc logistics projects.

Requirements:

Diploma with 3 years’ experience leading a team

Ability to work under pressure and deal with constantly changing environment

Competent in MS Office Application (Excel, Word, PowerPoint, Visio)

Experience in dealing with customers of all levels

Valid Forklift License and Work-at-Height certification

Able to support overtime when necessary

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