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NTUC First Campus

Singapore / Global

Workato Integration Engineer

Job Description

Design, develop, test, and deploy integration recipes in Workato connecting SaaS applications, internal systems, and APIs

Translate business and functional requirements into scalable, maintainable integration solutions

Build and manage connections using Workato connectors, and configure custom connectors where needed

Implement error handling, retry logic, and monitoring/alerting to ensure integration reliability

Troubleshoot and resolve integration issues in test and production environments

Document integration architecture, data flows, and technical specifications

Collaborate with business stakeholders and other engineers to scope requirements

Apply knowledge of technology areas beyond Workato — including infrastructure, networking and third-party system integration — to propose robust, end-to-end solutions.

Identify potential areas of value-add and opportunities for process or platform improvement.

Support platform governance — environment management, version control, recipe lifecycle, and best practices

Leadership capability or experience mentoring other engineers

Work independently to provide Day 1 development and Day 2 support, ensuring continued stability and performance of deployed solutions.

Education

Degree in Engineering or related field

Experience

Minimum 3 years of hands-on experience building and deploying integrations on the Workato platform, with a track record of completed Workato projects (not just training/certification)

Demonstrate experience across both Day 1 (design and build of new integrations) and Day 2 (ongoing maintenance, monitoring, and support of live integrations) — comfortable owning a recipe from initial delivery through production support and troubleshooting.

Understanding of centralized data flows, data orchestrator, data governance, and system-of-record concepts

Solid understanding of integration patterns (point-to-point, pub/sub, batch, real-time/event-driven)

Understanding and experience with Service-Oriented Architecture (SOA) and microservices-based solutions

Experience working with REST/SOAP APIs, webhooks, and JSON/XML data structures

Working proficiency in scripting and leading programming languages (JavaScript, Ruby, Python, or similar) for custom logic within integration workflows

Knowledge of relational databases (e.g., MS SQL Server, Oracle, MySQL)

Experience with authentication protocols/methods (OAuth 2.0, SAML, API key management, MS Entra)

Previous experience with IaaS/PaaS cloud environments

Familiarity with common enterprise SaaS systems (e.g. HubSpot, Workday, ServiceNow, or similar)

Understanding of data mapping, transformation, and error-handling strategies

Strong communication and presentation skills, both verbal and written, with the ability to convey and relate ideas to technical and non-technical stakeholders

Strong interpersonal skills and a collaborative, team-oriented approach

Strong work ethic, attention to quality, and ability to take ownership of deliverables

Ability to quickly learn new concepts, technologies, and solve problems independently

Experience in an Agile delivery environment

Workato certification(s) (e.g., Workato Automation Pro)

Experience in early childhood education, social services, or regulated sectors

Knowledge of school management, CRM, HR, or finance enterprise systems

Prior experience contributing to a Centre of Excellence or innovation function

Familiar with Google Cloud Platform (GCP), integration with Google Workspace.

Experience integrating AI/LLM services via Workato (e.g., OpenAI, Anthropic Claude, or other AI connectors/APIs within Workato recipes)

Exposure to building AI-driven automation workflows (e.g., document processing, conversational agents, intelligent routing)

Exposure to RPA tools (e.g., UiPath) for automating legacy or UI-only systems without accessible APIs — useful for scenarios where Workato's API-based integration approach isn't sufficient

Exposure to event brokers (Kafka, EventBridge, Pub/Sub, RabbitMQ) or EDI

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