L2 Network Engineer

Role Overview

We are looking for an experienced

L2 Network Engineer

to provide network support, troubleshooting, configuration and implementation services in a banking environment. The role involves handling network incidents, installations, break/fix activities and supporting network infrastructure changes.

Key Responsibilities

Provide L2 support for network infrastructure, troubleshooting and escalated incidents.

Perform network configuration, installation, break/fix and problem resolution activities.

Handle assigned tasks end-to-end and ensure timely completion as per project requirements.

Support network design, configuration and change activities within defined change windows.

Troubleshoot and resolve network-related issues, escalating complex problems to relevant teams or third parties.

Support network implementations and take ownership of assigned installation activities.

Prepare and maintain technical documentation, SOPs and project-related records.

Work closely with clients, internal teams and third-party vendors to ensure effective issue resolution.

Conduct basic technical presentations and provide updates to stakeholders when required.

Required Technical Skills

Strong hands-on experience in

Cisco Routing & Switching .

Working knowledge of

Cisco ACI .

Experience with

F5 LTM / Load Balancers .

Good understanding of network troubleshooting, configuration and incident management.

Exposure to enterprise network environments, preferably banking or large-scale infrastructure.

Key Competencies

Strong troubleshooting and problem-solving skills.

Good ownership and ability to manage tasks independently.

Customer-focused with good communication skills.

Ability to work in a structured, process-driven environment.

Willingness to work within defined change windows and support escalated issues.

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