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protech alliance llp

Boon Lay, Singapore Country / Global

COMPUTER TECHNICIAN

Job Description

Company Overview

Upgrade/Repair your Tech with us. We offer free diagnostics (45min.) for repairs including software re-installation and hardware upgrades. We provide the best IT gadgets, branded desktops/notebooks for gaming, corporate, or home use, and customized desktops.

Job Summary

We are seeking a competent and customer-focused IT Technician to diagnose, repair, and upgrade PCs, notebooks, and AIO systems while providing expert advice and support to customers.

Responsibilities

Diagnose hardware and software issues in PCs, notebooks, and AIO systems to ensure accurate repair solutions

Assemble and disassemble laptops and desktops to facilitate repairs and upgrades

Perform quality checks, quality control, and performance testing to verify repair effectiveness

Provide expert advice and support to customers to enhance their understanding and satisfaction

Maintain a positive work attitude with pride and a strong sense of responsibility in all tasks

Learn and apply new repair techniques through provided training to improve technical skills

Preferred competencies and qualifications

Personal experience with repairing computers to support hands-on troubleshooting and repair tasks

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