King Search
Singapore / Global
GET
The Big Jobsite
Singapore / Global
Job Title:
Customer Service & Admin Executive
Location:
Yishun
Working Hours:
Monday – Friday: 9:00 AM – 6:00 PM | Alternate Saturdays: 9:00 AM – 1:00 PM
Salary Range:
$2,200 – $2,400 / month
Job Overview
We are seeking a reliable and proactive Customer Service & Admin Executive to join our team. You will serve as the primary point of contact for our online customers, ensuring smooth order fulfillment and managing everyday administrative tasks to support sales operations.
Key Responsibilities
Customer Support & Online Engagement
Respond promptly and professionally to customer enquiries across online channels (live chat, email, instant messaging, and sales platforms).
Provide product advice and assistance regarding our air purifiers, replacement filters, and basic product specifications.
Address customer issues, returns, or warranty inquiries efficiently to ensure high satisfaction.
Order Processing & Fulfillment
Process daily online orders accurately and ensure timely updates to stock inventory systems.
Coordinate with warehouse or logistics partners to track deliveries and ensure on-time shipping.
General Administration
Maintain up-to-date sales records, customer databases, and filing systems.
Perform general administrative support tasks assigned by the management.
Requirements
Experience:
Prior experience in customer service, online retail, or administrative roles is preferred.
Skills:
Strong communication skills with a customer-centric attitude. Basic computer literacy (Excel, Word, and messaging apps).
Attributes:
Detail-oriented, organized, and capable of multi-tasking independently.
#J-18808-Ljbffr
Singapore / Global
Singapore / Global
Tuas, Singapore / Global
Eunos, Singapore / Global
Hougang, Singapore / Global
Singapore / Global