Network Operations Engineer

The Network Operations Engineer is a network support engineer for managing and troubleshooting Network Production environments. This position requires the ability to work independently with a high level of accuracy and attention to detail

Roles and Responsibilitie

s:

Participate in production network and internet peering strateg

iesExperience with networking technologies relative to content delivery network, monitoring capacity and peering traff

ic.Day-to-day activities involve working on multiple vendor servers and various software and hardware iss

uesHandle traffic and any other queries raised by ISP/partn

ersSupport team in handling network and traffic peering for any incidents such as input errors, CRC, Capacity, Routing, Protocol, e

tc.Knowledgeable in troubleshooting of optical (DWDM, CWDM) and IP network componen

ts.Working with multiple TAC vendors to fix the hardware iss

uesWork with ISP/vendors on fixing any issues related to netw

orkParticipate in 24/7 support with other teams across the globe. Some weekend work may be requir

Required Qualifications/Ski

lls:

Diploma / Bachelor’s degree and 2+ years’ related experience and/or training; or equivalent combination of education and exper

ienceBuilds productive internal and external working relation

shipsExercises judgment within defined procedures and practices to determine appropriate a

ctionUnderstanding of network and traffic pe

eringUnderstanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advant

ages.Understanding of preparing root cause analysis for any network and server out

ages.Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the

worldGood understanding of IP networking concepts (IPv4/IPv6, BGP, OSPF, MPLS) and Optical technologies (e.g., DWDM, CWDM, fiber types, optical mod

ules)Knowledgeable on Layer 1 troubleshoo

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