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canworkone.sg employment pte. ltd.

Singapore / Global

Helpdesk Support Engineer

Job Description

Helpdesk Support Engineer

Location:

Singapore

Working Hours:

Rotational shifts, Monday-Saturday

Shifts:

. 7:00am-4:30pm

. 8:30am-6:00pm

. 1:30pm-11:00pm

Key Responsibilities

Provide

1st-level IT support

for desktops, laptops, applications, hardware and IP phones

Troubleshoot and resolve incidents/service requests within SLA

Log and manage tickets, with escalation to L2/L3 or vendors when required

Set up and maintain IT equipment and asset records

Assist with software/patch deployment

Provide timely updates to users and support teams

Requirements

Diploma/Degree in IT, Computer Science or related field

Helpdesk / Desktop Support experience preferred

Strong troubleshooting and communication skills

Customer-oriented and able to work shifts

Interested Send us your CV to find out more!

CanWorkOne.SG Employment Pte Ltd

| EA Licence No. 26C3357

EA Personnel:

Tan Soon Hock (Steven) | Reg. No. R1109889

Apply Now

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