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kddi asia pacific pte. ltd.

Robinson, Singapore / Global

Level 2 System Engineer (Junior)

  • $4000-$5000

Job Description

Job Description

Manage and support on hardware and software components pertaining to a system infrastructure, including operating systems, servers, storage, backup, cloud etc.

Job Requirement

General

Valid Cat 1 clearance (or qualified to apply)

Standby work is required (24/7)

3-5 years of IT Operations experience, especially in the area of System Infrastructure and Cloud solution.

Self-motivated with strong sense of responsibility and urgency

Diligent in documentation, reporting and tasks tracking ability

Possess analytical skills to be able to solve issues and ability to work independently and cope with pressure

Time management, good communication, interpersonal and problem-solving skills, with customer friendly attitude and ability to work in a team environment

IT Knowledge

Adequate troubleshooting and hands-on skill in System server, Storage, cloud orchestration and automation.

Strong knowledge of Microsoft Windows Server, Active Directory, Exchange, Office 365, and Azure or AWS.

Familiarity with network fundamentals (TCP/IP, DNS, DHCP).

Virtualization - Microsoft Hyper-V, VMware

Hyperconverged - Nutanix

Backup Solution e.g. Veritas, Veeam, etc

Licenses and certificate activation

Cloud - O365, Azure and AWS, backup

Basic network and security features

Ability to pick up or learn different technologies such as Cisco VOIP solution such as CUCM, WEBEX, CSM.

Technical Support

Call response and support within service level agreement

Incident / problem troubleshooting, fault clarification and isolation

Provide workaround and/or resolution

Communication and reporting

Security updates and patching

Maintaining technical documentation

Certification Requirement

Azure

AWS Cloud certified/ Microsoft Certified (preferred)

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