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USER EXPERIENCE RESEARCHERS PTE. LTD

Singapore / Global

DevOps / Platform Engineering

Job Description

Key Responsibilities:

Build and support cloud-based digital products and services for citizen- and officer-facing applications.

Design, develop, and maintain cloud infrastructure and deployment pipelines to support reliable application delivery.

Develop and maintain Infrastructure as Code (IaC) using Terraform or OpenTofu.

Design, implement, and enhance CI/CD pipelines, particularly using GitLab, to enable automated and reliable software delivery.

Deploy, manage, and support containerised applications using Docker, AWS ECS, Kubernetes, and/or Amazon EKS.

Implement deployment automation and engineering practices that improve release efficiency, consistency, and reliability.

Design and manage cloud networking components to support secure and highly available applications and services.

Establish and maintain observability, monitoring, logging, and alerting practices across cloud and production environments.

Support production operations, including troubleshooting, incident response, performance optimisation, and service recovery.

Implement security controls covering authentication, authorisation, encryption, audit logging, and secure system configuration.

Ensure infrastructure and platform services comply with applicable security, governance, and compliance requirements.

Support the integration of systems across government agencies and external partners.

Contribute to the modernisation of existing Java-based and platform applications through cloud-native and DevOps practices.

Collaborate with development, security, and infrastructure teams to improve automated testing, engineering quality, and operational resilience.

Build reusable platform and engineering capabilities that can be adopted across multiple teams within the organisation.

Support the delivery of reliable, scalable, secure, and highly available production systems.

Relevant Technical Experience:

AWS and cloud infrastructure

Government Commercial Cloud (GCC) exposure

Infrastructure as Code (IaC), particularly Terraform or OpenTofu

CI/CD and deployment pipelines, particularly GitLab

Docker and containerisation

AWS ECS and/or Kubernetes / Amazon EKS

Deployment automation

Cloud networking

Observability, monitoring, logging, and alerting

Production operations and incident response

Authentication, authorisation, encryption, and audit logging

Cloud security controls and compliance requirements

High availability, scalability, and production reliability

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